Overview
When you order a CodeOn plugin license, you choose one of two payment methods at checkout:
- Card payment— Visa, Mastercard, Apple Pay, or Google Pay processed by TBC Bank, Bank of Georgia, or Flitt. License is activated within seconds of the bank confirming the charge.
- Bank transfer— a wire to CodeOn's GEL account, suitable for companies that pay by invoice. License is activated as soon as the funds clear (usually 1–2 business days inside Georgia).
Whichever you pick, the License terms in our Terms of service apply identically — same 365-day term, same one-domain rule, same 14-day refund.
Pricing & currency
All prices are quoted on the product page in Georgian Lari (GEL). Prices are inclusive of any applicable Georgian VAT unless stated otherwise.
If you pay by card and your card is denominated in another currency, the card network converts at its published rate at authorisation time. CodeOn does not add a foreign-exchange markup of its own; the figure on your card statement may differ slightly from the GEL price because of network spreads and your bank's rate.
Bank transfers are accepted in GEL only. If you need to pay from a foreign currency account, please contact [email protected]first — we'll either issue a GEL invoice you can wire against, or point you to the card flow.
Card payment
Card payments are processed by one of three Georgian acquirers:
- TBC Bank— Visa and Mastercard via the bank's 3-D Secure 2 hosted page;
- Bank of Georgia— Visa and Mastercard via the BoG Business hosted page, with Apple Pay and Google Pay where the card supports them;
- Flitt— Visa, Mastercard, Apple Pay, and Google Pay via the Flitt iframe.
Card data (PAN, CVV, 3-D Secure code) is entered directly on the bank's page or PCI-compliant iframe and is never seen by codeon.ge. We receive the transaction id, status code, authorised amount, masked PAN (last 4 digits), and card brand — enough to display your purchase history and process refunds, nothing more.
Successful card payments activate your license automatically as soon as the bank confirms the charge — usually within seconds. The license appears in your /account/licenses dashboard immediately.
Bank transfer
Bank transfer is a good fit if your company pays suppliers from a corporate account, needs an invoice before remitting, or wants to avoid card-network fees on larger orders.
At checkout, choose Bank transfer. We'll issue an invoice (PDF + on-screen) showing:
- your invoice number and order id;
- CodeOn's GEL account details — bank name, IBAN, SWIFT, beneficiary name;
- the amount due in GEL;
- a payment reference you must include in the wire memo so we can match the incoming funds to your order.
Your order stays in awaiting paymentstatus until the wire arrives. Once the funds clear our account — typically 1–2 business daysfor transfers inside Georgia, longer from abroad — we mark the order paid and the license activates automatically. You'll get a confirmation email at both stages (invoice issued; license activated).
If the wire memo is missing the payment reference, the match is manual and may take an extra business day. Keep the reference visible to be safe.
Order confirmation
After every successful payment we send a confirmation email to the address on your account. The email contains the order id, the plugin you bought, the license key, the activation domain field (left blank until you activate the plugin on a WordPress site), and a receipt PDF.
You can re-download the receipt at any time from /account/orders.
Invoices & receipts
Both card and bank-transfer orders generate a PDF invoice/receipt that meets Georgian tax-compliance requirements for a non-cash sale. The PDF is available immediately on the order detail page and is also attached to the confirmation email.
If you need a different billing entity (e.g. the purchase was made by a personal card but should be invoiced to a company), email [email protected]with the order id and the company billing details — we'll re-issue the invoice within one business day.
Renewals
Licenses are sold for a fixed 365-day term (unless the product page says otherwise). There is no auto-renewalon either payment method — we'll never charge your card or re-debit your bank account without you actively confirming the renewal.
You'll get a renewal reminder by email at least 7 days before expiry, with a link that takes you back to checkout for the same plugin. After the term ends, the plugin enters a 14-day grace window during which everything keeps working — renew at any time and updates resume immediately.
Failed payments
If a card charge is declined, the bank's response code is shown on the checkout page (e.g. insufficient funds, 3-D Secure failed, do not honor). The order stays open and you can try again with the same or a different card. We do not store failed-attempt PANs.
If a bank transfer arrives short, late, or with a wrong reference, we'll email you to confirm before activating the license. We never silently absorb underpayment — you'll always know either that we matched the funds, or that we need a clarifying detail.
Refund window
Every CodeOn plugin license comes with a no-questions 14-day refund windowfrom the date of order completion. If the plugin doesn't fit your store — for any reason — email [email protected]within 14 days and we'll refund the full amount.
The same 14-day window applies to renewals (counted from the renewal date, not the original purchase date).
After the 14-day window we'll still consider refund requests case-by-case, especially when a specific bug or incompatibility prevents the plugin from doing its core job and we can't fix it within a reasonable time.
How to request a refund
Email [email protected] from the address on your account. Include:
- the order id (visible on your invoice and in
/account/orders); - the plugin name;
- a one-line note about why — useful for product feedback, but not required to approve the refund.
You don't need to fill out a form, log a ticket, or speak to anyone on the phone. The same engineer who built the plugin handles the refund.
Refund timing
- Card refunds
- Reversed to the original card via the same acquirer (TBC, BoG, or Flitt). We initiate within 1 business day of approving the request; the funds typically appear on your card statement within 5 business days, depending on your issuing bank.
- Bank transfer refunds
- Wired back to the originating account in GEL. We send the wire within 1 business day of approval; arrival depends on the receiving bank's SLA (typically same day inside Georgia, 1–3 business days from abroad).
Refund timing is dictated by the card networks and receiving banks, not by us. If a refund is missing after 7 business days, email [email protected]with the order id and we'll trace it directly with the acquirer.
Exceptions
Refunds are not available where:
- the license was suspended or terminated under §15 of the Terms of service for breach of acceptable use;
- the License has been materially used to process live transactions through a connected gateway and the 14-day window has passed (we'll still consider it; it just isn't automatic);
- a customer-initiated chargeback was filed without first contacting us — we'll always refund directly if asked, so we contest chargebacks where the buyer skipped the email step.
Contact
CodeOn, Tbilisi, Georgia. For invoices, payment clarifications, and refund requests: [email protected]. We reply same business day Monday–Friday.